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All orders of physical products Books, DVD sets, etc. ASM International does receive a discount from UPS because of the volume of shipping we do and this discount is passed along to you directly. Domestic shipments typically are received within business days; international shipments take approximately weeks depending on your specific location. We are able to offer expedited shipping services on products that are shipped direct, should the need arise.
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Please allow three to four weeks for other publishers' books. Returns will be accepted for a period of 30 days after the invoice date for domestic orders and 90 days after the invoice date for international orders. The restocking fee will be deducted from your total refund amount. Returns are made at the expense of the customer.
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